I’d describe my experience sub par with the website. At first all was great and they had everything in stock so it was able to ship out the same day. I did the standard shipping, thinking I’d have it within the 5 days, though day 5 came and I still had nothing. I called in on the 5th day and they had informed me that nothing had been scanned since it left their warehouse on the first day and that the postal service had lost the package. The gentleman on the phone was nice and was able to duplicate the order right then. Since it was a Saturday he mentioned it would be expedited out first thing in the morning on Monday as everything in the order was in stock. I was understanding of this, and didn’t have a problem with the whole thing as it was out of their hands. Monday rolls around and I see or hear of no confirmation that it had been shipped out so I called late that afternoon to verify that it would be shipped out that day and was told it would go out that afternoon since it was expedited as promised first thing. Tuesday rolls around and I still haven’t heard anything. So I call again. I’m told it would go out that day. Late morning Tuesday I finally receive notice it had been shipped, two days later I receive my package. All parts were correct and what was ordered, but I’m a little dissatisfied with the response time as to when things would be shipped and when I’m told something would be expedited it’s not.
-Expedite: to accomplish promptly.
Nothing about the experience was prompt. It took nearly two weeks to receive the order.
Friendly staff. Easy to use on line.
Great store, fast shipping
Excellent company. This is the second purchase I have made with Crowley Marine. Good fast service!
I have ordered from Crowley before I am again pleased. It takes a couple of weeks to have the package delivered to Canada but I can be sure the parts are correct! I like the that Crowley uses USPS.
UPS is not who you want to ship across the border; Their brokerage charges are much too much!
Best in the industry and I'll be back as needed.
All parts ordered were in good shape and correct when received. Quick delivery.
Love this store parts came quick and were resonably priced
johnson 85 hp
2 to 4 hours
Problem fixed: had set a couple of years so I decided to check impeller lower unit oil had water in it.
Read repair manual. Drained lower unit & it had water in the oil. I disconnected the shift linkage below carb put in reverse first so when you put lower unit back on you can turn your prop to align drive shaft splines. Pulled apart impeller assembly & found impeller was junk. Ordered new housing & everything that was associated with it also ordered 2 seals for driveshaft they are located underneath impeller housing. Lube drive shaft splines &lube up plastic guides for water tubes & lube the grommets for water tubes on impeller housing. Have some body help you & slide unit back into place. Remember to lube impeller housing with light grease or oil. When installing impeller into housing with housing upside down turn impeller in a counter clockwise direction . Align key way on impeller & driveshaft when installing pump housing. tighten bolts & fill unit from the lower plug until it comes out top plug make sure lower unit is level connect shift linkage. When working on unit make sure the end of shift linkage does not turn so it won't be out of adjustment when you put into gear. FYI I'm a mechanic for 25+ years but this is the first time working on outboard engine.
Product Fitment Grid
This guide is to be used as a reference only. You must verify fitment using your model or serial number.
We offer shipping flat $3.95 shipping on ALL parts orders. (Complete Engines, Lower Units and Sterndrives excluded). In addition orders over $89 have reduced cost express shipping available in checkout.
You can get a rough idea of standard transit times from the map above.