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Checking Return and Refund Status

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Sections:

  1. Returned Items
  2. Cancelled order
  3. No longer available (NLA) items

Returned Items

Please save your return package tracking number. We may ask for the tracking number so we can reference the return. Once delivered to our Denver Warehouse, refunds are processed approximately 5-7 business days after we receive the part(s).

Refunds typically take up to 48 hours to reflect on your credit card or Paypal account once we have inspected and refunded the returned part.

If you have not received a refund within two weeks of us receiving the part(s), please reach out to us at Support@Crowleymarine.com

Cancelled order

When you cancel an order or the order is voided by our system due to being no longer available, our support team will refund the order immediately.

No longer available (NLA) items

When you receive an email stating that an item on your order is no longer available from the manufacturer, you must reply to that email updating our support team on how you wish to proceed with the order. The order will not be cancelled automatically.

Refunds typically take up to 48 hours to reflect on your credit card or Paypal account.

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