How to Cancel an Order
You may cancel your orders at any time as long as they have not yet shipped. We do not charge a restocking fee for order cancellations, and there are no other fees involved during this process. You will receive a full refund to your original payment method, which typically takes between two to three business (2-3) days for the funds to be returned to your account.
To cancel an order, please contact our customer support team for assistance. You can contact us by e-mail at Support@Crowleymarine.com, or by calling us at +1 (303) 355-3355. We will cancel any order as long as it has not shipped, no questions asked.
In the event that an order is cancelled five (5) months or more after the purchase, the funds will be refunded via a physical check. This circumstance can arise if one of the parts on an order is backordered at the manufacturer and you elect to keep to order open for said amount of time.