Contact Us
My Account
Search Over 1 Million OEM Parts
Most parts in stock- Same day fulfillment

Select your engine to find parts:

Checking Return and Refund Status

added
updated

Sections:

Returned Item

Please save your return package tracking number. We may ask for the tracking number so we can reference the return. Once delivered to our Denver Warehouse, refunds are processed approximately 5-7 business days after we receive the part(s).

Refunds typically take up to 48 hours to reflect on your credit card or Paypal account once we have inspected and refunded the returned part.

If you have not received a refund within two weeks of us receiving the part(s), please reach out to us at Support@Crowleymarine.com

Cancelled order

When you cancel an order or the order is voided by our system due to being no longer available, our support team will refund the order immediately.

No longer available (NLA) items

When you receive an email stating that an item on your order is no longer available from the manufacturer, you must reply to that email updating our support team on how you wish to proceed with the order. The order will not be cancelled automatically.

Parcel post refund

When placing an order with Parcel Post, it is important to consider that it can take around 25+ business days. In the event that the order does not reach its destination, our customer service team will refund only the parts. There are no refunds for the shipping charge.

If the package has not arrived within 30 business days, please reach out to Support@Crowleymarine.com

Note

Refunds typically take up to 48 hours to reflect on your credit card or Paypal account.

Share on social: