Customers may cancel an order that has not shipped out from our Denver warehouse at any time. Please follow the instructions below if you wish to cancel your order.
1.Click on My Account
2. Fill in your Email and Password
3. Select Cancel Order on the bottom left.
4. Provide cancellation reason and select Cancel Order
Your order will be canceled and you should receive a confirmation email within 24 hours. Refunds usually take 1-2 business days after cancellation.
Note: In the event that an order is cancelled five (5) months or more after the purchase, the funds will be refunded via a physical check. This circumstance can arise if one of the parts on an order is backordered at the manufacturer and you elect to keep to order open indefinitely.
If you need help canceling an order, you can always reach out to our helpful Support staff at Support@Crowleymarine.com or by calling us at 303-355-3355.