06/14/2023
Additional delays for Mercury products that are not in stock.
Mercury Marine has experienced a significant security incident, resulting in a complete system outage. Mercury is actively working towards resolving the incident, aiming to restore the affected systems to full functionality.
Once operations resume, orders for parts that have already been placed will be processed in the sequence they were received. During the system restoration process, customers will have the ability to submit orders through our website. We encourage you to promptly place orders for needed products, even if they are not currently in stock. By reserving your spot in line, Mercury will prioritize fulfilling the oldest orders as soon as normal operations resume.
We sincerely apologize for any inconvenience caused by this disruption. Although this is industry-wide and affects all marine dealers, we here at Crowley are determined to make this delay as short as possible for our customers.
Rest assured that we are committed to keeping you well-informed with weekly updates, or whenever new information becomes available until the situation is fully resolved.