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Latest Repair Stories and Reviews

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Here you can find real customer experiences, from shopping for parts to the actual repairs done with step by step instructions. We show all customer experiences, not just the good ones and are proud to have a 9.6 (out of 10) all time satisfaction rating.

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Michael

Force 85HP

Repair Difficulty:
Medium
Repair Time:
1 to 2 hours
That was fast. And minute I will buy again soon for sure
by Eder
Problem fixed: Leaks around the water pump housing and leaks around water inlets and screw threads worn out
Gaskets replaced New bolt threads made Helicoils applied Re-sealed

Mercury 50 hp

Repair Difficulty:
Easy
Repair Time:
30 to 60 mins
Had everything I needed, was super fast on delivery.
by Daniel
Problem fixed: Impeller
Easy job

Johnson 25hp

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by JASON

Mercury XR4 150 1991

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Got my order quick thanks
by Raymond

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
The fuel filters came with oxide.
by Augusto

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Cary

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
EXCELLENT, however I needed a part and not a repair. I ordered the part and 2 days later it was at my home. Excellent service.
by Ken

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Mark

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Wayne

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
I ordered from Crowley specifically because they had 3 parts in stock. My order didn't ship for over 20 days. There was a notice about delayed shipping when I ordered but it said a majority of orders went out within 5 days. I contacted support and wasn't given any updates. It was only when I requested a cancellation did I receive a response from their customer support. The agent emailed to say that the order should have already been fulfilled. The following day, I received an email stating that the order was shipped. Covid or not, the parts were in stock and should have shipped earlier than 20 days.
by Sean

Evinrude 8 HP

Repair Difficulty:
Medium
Repair Time:
30 to 60 mins
I am extremely happy with my overall experience with your store Crowley Marine.
by Robert
Problem fixed: The original clamping Screws are missing.
Purchase two new High Grade Bolts. Drilled and tapped to0 accept the new retaining screw.

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Jackie

Order Review

Repair Difficulty:
Medium
Repair Time:
Less than 30 mins
While one part was late they kept me uptodate. Good prices good quality
by David
Problem fixed: broken strands in inner forestay
Ordered new wire and cones and crowns for Hayn Hi+Mod swageless connectors I was able to reuse. Once I had parts I used Dremel cutoff to cut wire to e
xact length and followed YouTube video to attach connectors.

Johnson 40hp

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Ordering was fine - but it took over 2 weeks to receive shipment for a small part that was domestic (in US). Have not put on part yet - but it looks correct.
by Steve
Problem fixed:
TBD - have not repaired yet.

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
very good .they made sure i got the part i needed
by John

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Ryan

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Ok. Took a long time for delivery
by A. D.

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Still waiting for parts going on 2 months
by Deborah

Motor Guide R3

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Marvin
Problem fixed: bad power switch
easy repair. Part was exactly like the old one. Good as new.