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Crowley Marine: serving boaters for over 50 years
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Latest Repair Stories and Reviews

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Here you can find real customer experiences, from shopping for parts to the actual repairs done with step by step instructions. We show all customer experiences, not just the good ones and are proud to have a 9.6 (out of 10) all time satisfaction rating.

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Alexandre

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
I ordered a single part. And I got sent the wrong part. I had to make two separate calls to get the return label emailed to me. And might have to make a third as I have still not gotten a tracking number or any sort of confirmation that I am being sent the correct part as I requested
by Daniel

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Got half an order and had to call to get some things shipped out because one low priority part was holding up the whole order.
by mike

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Excellent!
by Terry

2011 Mercury 20 HP four stroke

Repair Difficulty:
Medium
Repair Time:
30 to 60 mins
by mickey
Problem fixed: Carburetor leaks fuel
The engine started easily after winter storage (treated fuel / fogged / float bowl drained). Unfortunately, the carb showed a steady fuel leak drippin
g out near lower unit when it ran. If I gave it any throttle, it stumbled and stalled. I assumed it needed a good carburetor cleaning after 10 years of ethanol fuel use--treated or not. I disassembled carb, cleaned and reassembled. Still leaking fuel. I pulled it all apart again and noticed some corrosion on side of float needle. I ordered a new carb rebuild kit ($147 delivered a week later). Reassembled with new parts, but kit did not include a key part --the priming plunger. It still peed fuel all over the place! Then, I held the priming plunger up to the light and discovered a tiny pinhole in the diaphragm. This gibed with the fuel leak location (primer plunger housing). Note that the carb rebuild kit includes two identical o rings for this housing, but not the plunger. A quick call to my local Mercury dealer revealed they had "A plunger" for these engines, which I ran over and bought for $37. When I got back and compared it to the old part, I discovered a miniscule o ring molded to the very edge of the diaphragm. Wrong part! ALWAYS CHECK PART NUMBERS! Anyway, another week and $40 later, the correct part arrived--from Crowley. Don't Use Ethanol fuel in small engines! Ever!

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by david

Johnson 200HP

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Very good
by Neil

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
I love this store I have learned a lot of valuable information about my old 1976 35hp evinrude outboard excellent parts inventory and prices and shipping are tops!!
by Todd

Order Review

Repair Difficulty:
Easy
Repair Time:
30 to 60 mins
good
by Kenneth

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Fast shipping, product as advertised
by Matthew

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Mark

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by JASON

Evinrude 70

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Works Awesome couldn't be happier!
by Barry

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Excellent!
by ALLEN

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Pay for expedited shipping 2 days and get the spares in 5 days
by Kevin

mariner/ 200 nitro magnum EFI

Repair Difficulty:
Repair Time:
More than 4 hours
by Michael
Problem fixed: would not go over 3k rpm, would not plane out.
pulled a bunch of shit off the motor, replaced reed valves, and gaskets, seals, hoses. pulled exhaust cover cleaned out carbon, replaced seal and gask
et. changed cdi box, and one coil pack. installed new water pump kit. changed lower unit oil and installed new screws. flushed engine with rydlyme marine.

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Great product and fast service👍🏼
by lucky

mercury outboard 260

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
the best
by Michael

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Marcus

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
great. I contacted them by phone, they answered what questions I had, I ordered two parts, received them promptly, and shipping was reasonable.
by DON