Latest Repair Stories and Reviews
Here you can find real customer experiences, from shopping for parts to the actual repairs done with step by step instructions. We show all customer experiences, not just the good ones and are proud to have a 9.6 (out of 10) all time satisfaction rating.
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
by Edgar
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Very good, THANK youby Bjorn erik
1995 Evinrude 40hp
- Repair Difficulty:
- Hard
- Repair Time:
- 1 to 2 hours
Ordering a water pump kit was easy. When I received my order. The kit did not have instructions to the install the part. I email back to get the tech department send me a installation instructions. They returned my email and told me they do not have one. Then told me to find what I needed at a iboat.com site. There was nothing there for my needs. All other marine supply company said they include instructions to their water pump kits they sell. This is not the support I need from a company I just purchase a part from.by James
Problem fixed: No water being pump thru the tell tell tube
I had to go online and search different sites including YouTube. My general marine shop maintenance book bought from West Marine did not have exactly
…
my motor to do this task easy. The person that responded to my email could have sent me the exact site that had what I needed to repaired my water pump. OEM part kit instructions for my motor . I’m still not sure if I installed a o ring under the impeller propery. :-(
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Quick and efficient online ordering as well as follow up.by Warren
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Good prices, good parts, good service.by Sandra
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
by Richard
Mariner 30hp
- Repair Difficulty:
- Medium
- Repair Time:
- 2 to 4 hours
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Outstanding service!!by Gary
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
by Matthew
55esl69a
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
I called customer service because an order was returned to them per wrong mailing address, I quickly got that taken care of, and got help placing another order they were very helpful. thanksby Ike
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Fantastic...... needed a replacement key and they had it at the best price.by John
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Excellent shopping experience. When I entered "Evinrude 1992 48hp" a complete series of parts diagrams was shown and I was not only able to find the somewhat obscure/uncommon part I needed but it also was in stock. Shipping was fast, packing was appropriate. A-1 company.by Michael
Evinrude 90hp power head
- Repair Difficulty:
- Medium
- Repair Time:
- More than 4 hours
Very good response and timely shipment. Product packaging secure and return of core provided. Hope to receive core debit soon. Will definitely buy from again.by Harald
2002 Yamaha F100TXRA carbureted
- Repair Difficulty:
- Hard
- Repair Time:
- More than 4 hours
Correct parts, good price.by John
Problem fixed: No power, motor stalled when trying to accelerate, backfired. Hard to start.
Removed the carb assembly. Flushed out the internal passages with carb cleaner. replaced the pilot jets. Runs like new now. Fantastic!
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Took way to long to get.by joe
Mercury 150 4-stroke
- Repair Difficulty:
- Medium
- Repair Time:
- 1 to 2 hours
Excellent! Shopped online and asked a question on the site. Received a prompt email response. Ordered the tool on the site and received it quickly. Effortless on my part, competitive price. Excellent service.by Dave
Problem fixed: Annual service for winter
Changed gear oil (including removal/installation of prop), changed crankcase oil including new oil filter, fogged cylinders, and stabilized fuel.
Mercury 75HP
- Repair Difficulty:
- Hard
- Repair Time:
- 2 to 4 hours
Great customer service and Wase went above to make sure my item was shipped as fast as possibleby Greg
Problem fixed: Damaged lower unit
Mechanic had to remove and rebuild lower unit
2001 Mercury 240 EFI engine Gen 1
- Repair Difficulty:
- Medium
- Repair Time:
- Less than 30 mins
Good product... reliable and original product...by Ray
Problem fixed: No continuity on air temperature sensor...
Remove defective air temp sensor and applied it back easily on port side of the engine...
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
everything was quick and fast Thank Youby stephen
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
by Clint
