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Crowley Marine: serving boaters for over 50 years
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Latest Repair Stories and Reviews

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Here you can find real customer experiences, from shopping for parts to the actual repairs done with step by step instructions. We show all customer experiences, not just the good ones and are proud to have a 9.6 (out of 10) all time satisfaction rating.

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
This place is shit order my boat parts about 5 months ago with next day shipping and came 5 months later. Couldn’t get a hold of anyone and no one would email me back
by bradley

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Waited six months for a part that was listed as available. Numerous emails back and forth. Changing delivery dates. Never updated by Crowley!!! Finally gave up and had the parts they had delivered, cancelling the missing part. I will get my parts elsewhere next time.
by Paul

Mercury 60 4 stroke

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Prompt service. Correct part
by John

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by joe

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Product was supposed to be in stock according to website. I ordered on Nov. 18th and received it on Jan 19th.
by Fred

Suzuki

Repair Difficulty:
Hard
Repair Time:
More than 4 hours
Great
by Harry
Problem fixed:
Rebuild whole engine

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Order has not yet been received. As far as I can determine FEDEX sent the item to "CA" California instead of "CA"as in Canada where it should have gone. This is not the fault of Crowley Marine. I'm not sure yet if FEDEX has lost the item. If they did I'll have to reorder.
by Wayne

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Have not got my order delivered yet!
by Michael

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Average to say the least. Shipping times are absolutely disgraceful!!
by Mark

Yamaha 8 HP

Repair Difficulty:
Medium
Repair Time:
1 to 2 hours
It has been over 2 month since I placed my order and I have still not received the parts that I have ordered. It is understandable that there would be delays with the current Covid pandemic but I could have ordered my parts from China and received them by now!
by Andre

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by David

Mercury 300 hp

Repair Difficulty:
Easy
Repair Time:
1 to 2 hours
Slow on shipping product but very satisfied on getting package. I will buy from them again!!!
by Craig

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Jim

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
It was a very good experience all good keep up the good work!
by Jeffry

Johnson 4hp

Repair Difficulty:
Medium
Repair Time:
2 to 4 hours
Ordering was easy because they have a complete comprehensive parts diagram for what ever make and model you have.
by David
Problem fixed: Engine hadn’t run in 34 yrs since being stored
A friends little Johnson hadn’t run in 34 yrs! He asked if I could bring it to life again. He said it ran when it was put up. So I told him the plan a
nd ordered all the parts for carb overhaul,points and condenser and an impeller. Took it apart,cleaned it well and replaced all the old parts ,set the points and BAM! It lives ! It starts so well you can hand crank it with the flywheel! He has used it several times and says it starts and runs outstanding like new again.

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
took to long to get parts and no customer service,
by Boesigers

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Terrible. It took 2 months to receive part. No warning upon ordering. Will not do business with again.
by Paul

Evinrude

Repair Difficulty:
Medium
Repair Time:
30 to 60 mins
You wait forever for parts you paid top dollar for
by Richard

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Everything was fine except for the delivery time. I ordered in November and received the motor part in January. This is not the first time the delivery time was TERRIBLE with Crowley, but it will be the last time. Next time I will go somewhere else.
by Harry

Merc 75

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by David