Latest Repair Stories and Reviews
Here you can find real customer experiences, from shopping for parts to the actual repairs done with step by step instructions. We show all customer experiences, not just the good ones and are proud to have a 9.6 (out of 10) all time satisfaction rating.
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
by Robert
Problem fixed:
Someone stole engine cover. Still waiting for parts.
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
by Joseph
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Unfortunately, it was a poor experience with order 250491. It covered 30 items, 59 articles at a cost of $696.39. First Crowlwey told me that are waitng for ten articles to complete the order and then ship in one package. I received a unexpected box with 3 gaskets that DIDN'T BELONG TO THE ORDER. After claims were found and shipped the 10 articles that were waiting for. Crowley maitained the the point that the 3 gaskets were the 20 articles missing, but never explained why shipped splitted in two shippins when the agreement was one and where are my 20 lost articles and my money. IT WAS GREAT DISORDER AND A REAL DISASTERby Guillermo
55esl69a
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
I called customer service because an order was returned to them per wrong mailing address, I quickly got that taken care of, and got help placing another order they were very helpful. thanksby Ike
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Great serviceby Patrick
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
by Bradley
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
by Jon
Johnson 30 hp
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Perfect, got my parts quickby Frank
Problem fixed: Starter recoil wouldnt engage
Replace broken starter pawls
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Exactly what I needed and pretty quick standard shipping👍🏻by David
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
I asked 4 orders to be consolidated by Crowley and was ignored. Instead I have 4 sets of fees at Thai immigration and one package still not delivered, greatly increasing my costs and delaying my rebuild job by over 1 week now. ...lost revenue now a factor also.by Paul
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
by Hrafn
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
by Peter
Evinrude
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Great job , fast shippingby Mike
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Correct part and on time.by John
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
by Douglas
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Fast deleivery, good websiteby Bill
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
terrible. I paid for overnight shipping 19 days ago and still don't have my parts. Received someone else's order in the box instead. God knows where my parts went. Shipping said they tracked them down and were having them sent over-night to me. That was a week ago. What a mess....by Peter
Evinrude Etec 50
- Repair Difficulty:
- Medium
- Repair Time:
- 1 to 2 hours
Good efficient serviceby Richard
Problem fixed: Prop shaft seal damaged by fishing line
I was removing my 4 blade s/s props to fit the original alu props for freshwater use whn I saw some fishing line stuck behind the starboard engine pri
…
p collar. Upon closer inspection thenline had melted into the rubber of the seal and damaged the lip. Googled how to change the. Seal including hacks to do it without pulling the entire prop bearing assembly but decides to do it as per the manual for fear of hurting the prop shaft -the ETEC 50 had a small shaft and there is not much space to try the “hack” method. Ordered thenparts from Crowley which included shaft seals and the bearing assembly o-rings. Had to get the OMC puller off of EBay (we use metric threads in SOuth Africa) to pull the bearing carrier out. Anyway, all done, all fixed and back on the water!
Evinrude 150
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Good over all experience with Crowley Marine. Got it on time and was in great shape.by Scott
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
needed a part for my 82 Evinrude. it was in stock , reasonable, and delivered quickly. Billby william
