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Crowley Marine: serving boaters for over 50 years
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Latest Repair Stories and Reviews

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Here you can find real customer experiences, from shopping for parts to the actual repairs done with step by step instructions. We show all customer experiences, not just the good ones and are proud to have a 9.6 (out of 10) all time satisfaction rating.

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Excellent and I will be back when I need more parts!
by David

Evinrude 115HP

Repair Difficulty:
Easy
Repair Time:
30 to 60 mins
Great company. I was sent the wrong package. I notified the company and was immediately sent the correct component. Priority shipping is excellent too.
by David
Problem fixed: Power cut out past 3000 RPM
Removed flywheel nut, then used puller to remove flywheel. Disconnected coil wires, tested resistance, reading indicated one coil was open (bad). Orde
red new stator as it is an assembly for this motor. Installed, reinstalled flywheel and nut. Torqued nut. Tested motor. Motor ran up to 4200RPM then cut out. Re-exmined motor and found one gas line with a crack where fuel had leaked. Replacing all fuel lines and re-testing motor this week.

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Good selection of inventory. Very good customer service response. Fast shipping.
by Michael

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Daniel

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
About a month later I still haven't received my order. I'm not sure if I will receive it at all.
by James

100hp Johnson

Repair Difficulty:
Easy
Repair Time:
1 to 2 hours
Great place to get your parts, easy to order, very helpful staff. Will definitely order in the future
by Milan
Problem fixed: Maintenance repair
Replaced old water pump and gearbox seals

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
I paid for fast shipping and was sent out usps.
by Michael j

Yamaha EF2400ishc Inverter

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
right part and good price
by Ray
Problem fixed: Fuel knob broke couldn't shut it off .
Remove screw in center and replace with new knob

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by danny

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Michael

Yamaha Generator

Repair Difficulty:
Easy
Repair Time:
1 to 2 hours
Part arrived a little later than I expected. The make, year and model parts list gave me the part I needed. Unfortunately when it arrived it did not fit. Not sure why. I ordered a spare and was able to take the two new parts and modify them to make something that would work.
by Kim

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
If you’re not in a hurry to get your parts it ok. I did talk to two representatives about my order. One was helpful, the other person was useless and lack any people skills. At the end of the day, I received the right parts, but could have gotten them quicker at another vendor at the same price. Also, because of their delay, I received no credit on the shipping cost.
by Carl

Mariner 30 hp

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
I waited a month only to receive the wrong size part
by Jamie
Problem fixed: Lower unit shift coupling
You just screw it up the upper shift linkage and then down onto to lower linkage

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by John

Evinrude 20hp

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
I was impressed how quickly I received my order, however, it was the wrong kit. The correct kit was sent out quickly, so all was not lost. Otherwise I would have given 5 stars ⭐️
by Denis
Problem fixed: No symptoms
I purchased the kit for future change-out. Better looking at it, than looking for it.

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Stephane

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Pat

Yamaha 40hp

Repair Difficulty:
Hard
Repair Time:
Less than 30 mins
Was sent the wrong part dealt with two different people and being on a fixed income was left out of $284.00 would advised not to deal with these people took me three months to save this amount
months ago by Joe
Problem fixed: Starter
Never got to fix never got the right part i’m Just out $284.00 will never deal with these people again

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Crowley provides an exploded view of your engine and a photo of the part that also makes it easy to identify. the process of ordering the right parts has been simplified, Getting the right parts has been made easy along with excellent customer service.
by Marvin

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
never will I use you ever again. One star is way too much to rate you.
by arnie