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Latest Repair Stories and Reviews

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Here you can find real customer experiences, from shopping for parts to the actual repairs done with step by step instructions. We show all customer experiences, not just the good ones and are proud to have a 9.6 (out of 10) all time satisfaction rating.

Force 85hp

Repair Difficulty:
Medium
Repair Time:
1 to 2 hours
I appreciate the folks that work there. I’ve had a few issues with shipping but they made it right. Parts received are perfect and work well for my old Force outboard.
by Wade
Problem fixed: Lower unit prop shaft needle bearings and seal
Pulled bearing carrier, removed old needle bearings and seal and pressed new ones in. Replaced bearing carrier.

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Too bad. Diego knows why
by Richard

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Communication is fantastic, kept me up to date with back ordered parts and expected shipping fates
by newton

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
I ordered a single part. And I got sent the wrong part. I had to make two separate calls to get the return label emailed to me. And might have to make a third as I have still not gotten a tracking number or any sort of confirmation that I am being sent the correct part as I requested
by Daniel

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Excellent!
by Terry

0ld 25 hp Evinrude no serial or model numbers 1980s ?

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Crowley is now my go to great resource for all marine! I was without serial nor model numbers on my old outboard. But with the info available at Crowley Marine finding the exact parts was so easy! the order was shipped within an hour and arrived in a few days! Amazing!
by Randall
Problem fixed: water pump
parts were heat damaged but Crowley had diagrams I could reference to get the exact parts and know where they go in order

Evinrude 100 hp

Repair Difficulty:
Medium
Repair Time:
1 to 2 hours
I Ordered a water pump kit for my boat. I'm very pleased with the quality and how complete the kit was.
by Thomas

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by David

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Great
by william

90 hp mercury

Repair Difficulty:
Hard
Repair Time:
2 to 4 hours
Super,OEM parts, good communication and fast shipping, great service. Tks Rob
by Rob
Problem fixed: Replace water pump, seals and sleeve
Water pump, and oil/ water seal a breeze, the sleeve on the driveshaft was not fun, had to torch the sleeve to burn out the rubber bushing, to be able
to remove the sleeve. I made a bushing and used a long tube to press the new sleeve on its tight, but went on fine.

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
It’s been 15 days and my order has not arrived. Apparently, it’s somewhere in the USPS, but, in order for me to receive the parts I need, I need to buy them again and return whatever may arrive to receive a credit. The accountability for shipping looks to be on the buyer instead of the shipper. It’s unfortunate as I’ve had good transactions with Crowley previously.
by Tyler

evinrude 70

Repair Difficulty:
Repair Time:
More than 4 hours
easy online shopping
by dewayne

1957 evinrude 7.5

Repair Difficulty:
Medium
Repair Time:
30 to 60 mins
Very fast and correct
by Bill

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Ian

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Knowledgeable Timely for mail order
by Michael

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Very good to do business with.
by David

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Edward

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Michael

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
never will I use you ever again. One star is way too much to rate you.
by arnie

Yamaha 115

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
The part was exactly what I needed. Took a long time to receive. Still waiting for other half of order to arrive
months ago by Lloyd