Latest Repair Stories and Reviews
Here you can find real customer experiences, from shopping for parts to the actual repairs done with step by step instructions. We show all customer experiences, not just the good ones and are proud to have a 9.6 (out of 10) all time satisfaction rating.
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
by Robert
Problem fixed:
Someone stole engine cover. Still waiting for parts.
Yamaha 25 Hp
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
It took 2 months to get my order of small partsby David
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Still waiting for some parts, the rest of the order came after I called. Parts were as advertised and worked goodby Lynn
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
I won't be ordering from you again. Please send the rest of my order. My fuel line still hasn't arrived.by Michael
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Unfortunately, it was a poor experience with order 250491. It covered 30 items, 59 articles at a cost of $696.39. First Crowlwey told me that are waitng for ten articles to complete the order and then ship in one package. I received a unexpected box with 3 gaskets that DIDN'T BELONG TO THE ORDER. After claims were found and shipped the 10 articles that were waiting for. Crowley maitained the the point that the 3 gaskets were the 20 articles missing, but never explained why shipped splitted in two shippins when the agreement was one and where are my 20 lost articles and my money. IT WAS GREAT DISORDER AND A REAL DISASTERby Guillermo
99 Evinrude 70HP 4-stroke
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Still waiting on one part that when I ordered was told it was in stock. Also, $8 for an O ring. Sure, I get it, nothing is free but I would rather see a realistic price and be told there's a minimum charge for any order. Also, there may be value in grouping items into repair kits. I ordered water intake screens and had to order individual screens, screws and nuts. Logically, that should be a kit.by Anthony
Problem fixed: broken water intake screen
Water intake screen was broken and vibrating causing water and air to be taken into the cooling system. Waiting on the second screen to arrive to affe
…
ct the repair.
Mercury Mecruiser 250HP I.O.
- Repair Difficulty:
- Repair Time:
- More than 4 hours
Their parts breakdowns are very good, but in my particular application, they were not all the correct part #s. Their pricing is very reasonable. Trying to get a real parts person to help you on the phone with the right part selections can take a while. All in all, I would definitely order from them again.by dave
Problem fixed: complete tune up, oil change, impeller replacement, fuel system clean out, new belt, and other general maintenance items.
Work done at a service repair center.
Yamaha
- Repair Difficulty:
- Easy
- Repair Time:
- 30 to 60 mins
I get all my Yamaha parts parts at Crowley. The guys are super helpful.by John
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
I was pleased with the service I received. Customer service did a good job.by Carol
Yamaha F150
- Repair Difficulty:
- Hard
- Repair Time:
- More than 4 hours
by Michael
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Great experience. Had everything in stock that I wanted. Fast shipping. Quality products. Couldn't ask for a better experience.by Matt
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
They didn’t ship for 4 days contacted service admitted mistake and expedited shipping had in 2 days. Anyone can make mistake, but they stepped up and shipped right away. Will definitely give them a second chanceby William
mariner 175
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
great as always ! nobody beats there fast shippingby Shawn
Problem fixed:
needed to replace key switch (10 ) pin they helped figure out which one and shipped out same day AWSOME folks
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
by Robert
Evinrude trolling motor
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Very prompt and delivered when they said they would... will use againby John
Problem fixed: Broken street cable
Fixed
25 hp johnson
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
shipping is a little slowby Dennis
Omc 2.5 and 3.0
- Repair Difficulty:
- Medium
- Repair Time:
- More than 4 hours
Excellent online storeby Scott
Problem fixed: Engine swap and general maintenance
Disconnected everything (electrical, fuel and exhaust)
Use crane to remove engine and put new engine in. Re connected everything while replacing the f
…
lapper. Replaced plugs and wires, reset and cleaned points. Started first go.
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
Products just as promised.by Magnus
Yamaha
- Repair Difficulty:
- Medium
- Repair Time:
- 2 to 4 hours
It was very good. The delivery was delayed due to so.e parts being o. Back order, however I spoke with someone from customer service and they were extremely helpful and gave me an exact date for delivery.by Robert
Problem fixed: Needed a new impeller, gas tank, thermostat and starting cable.
I removed the faulty parts by taking down the lower unit, the engine cover and the pull cord housing. I also had to remove the thermostat housing cove
…
r to replace the faulty parts.
Order Review
- Repair Difficulty:
- Easy
- Repair Time:
- Less than 30 mins
You shipped a fuel pump and i ordered a thermostat 🤐by William
