Crowley Marine: serving boaters for over 50 years Crowley Marine: serving boaters for over 50 years
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Latest Repair Stories and Reviews

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Here you can find real customer experiences, from shopping for parts to the actual repairs done with step by step instructions. We show all customer experiences, not just the good ones and are proud to have a 9.6 (out of 10) all time satisfaction rating.

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Taylor

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Aage

Force 50

Repair Difficulty:
Easy
Repair Time:
30 to 60 mins
Good. Sent the wrong part but sent the correct part the next day. Very helpful finding the parts I needed.
by Paul
Problem fixed: Wasn’t circulating coolant water.
Replaced the drive shaft seals.

Johnson J6RSOC

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Let me be as objective as possible. I had nothing but issues with Crowley Marine during my one and only online order from them. All I ordered was 2 small parts (fuel pump screw and gasket) . Next thing I know I receive a large outboard propeller in the mail. Just to make sure, I checked the item number that I ordered to see if it was a mistake on my part. Nope. It wasn’t. So I called Crowley, figuring this was just a rare fluke. They said they’d correct my order and ship it out. Unfortunately I had to make a trip to UPS to return the prop which was time out of my day. Fast forward a few days and I get the “corrected” order but yet again it was the wrong part. I checked a second time to make sure I placed the order correctly. Yup. They blew it again. At this point I told them just give me a refund. I’ll order it through another company. They agreed and said don’t bother sending the 2 small parts back (which were a screw and gasket). Well the issues still weren’t over. Instead of refunding the entire amount they just gave me the portion for the screw which was the wrong part. I’m fine with that EXCEPT for the fact that the rep had told me not to bother sending it all back and they’d just refund it all especially since they’re inexpensive parts. By the way, the other company BOATS.NET got my order right first time. Absolutely no issues. I don’t know who was at fault with Crowley. When I spoke to them on phone, other than the supervisor, they all seemed very young and inexperienced. I can’t help but wonder if this was the problem. All the above information is accurate and objective. I will not be purchasing from Crowley again and do not recommend them.
by ROBERT

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Jonas

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Bruce

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Easy and fast ordering
by BILL

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Jerry

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Outstanding service!!! Would definitely purchase from you again!!!
by Scott

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by Jim

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
by steven

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
The best
by andres

40cv Evinrude 4 cylindres

Repair Difficulty:
Medium
Repair Time:
More than 4 hours
expérience extraordinaire des interlocuteurs très professionnel la chance de trouver des pièce pour mon moteur 40 cv Evinrude des années 90 je conseilles vivement ce fournisseur
by michel

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
It was a great experience. I gave them my vin for the motor and they gave me the correct part.
by Chad

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Great
by Michael

1986 Mercy 25M

Repair Difficulty:
Medium
Repair Time:
1 to 2 hours
Very good experience with Crowley Marine, I ordered parts online. Not only did they have my parts, their prices were great and I received the correct parts quickly. I have bought parts from them before and will again.
by Patrick

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Great
by Kevin

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Great! Customer service was apologetic and sent the item my order was missing (an o-ring) the day I notified them of the problem. Thank you!
by Denise J

Order Review

Repair Difficulty:
Easy
Repair Time:
Less than 30 mins
Price is fair, service is fine, but reported stock is not accurate making for slow delivery
by Todd

1971 Evinrude 6hp Fisherman

Repair Difficulty:
Medium
Repair Time:
2 to 4 hours
EXCELLENT - - I have purchased from Crowley Marine in the past and their products have always been top notch. They ship immediately and package items with care. They are true Professionals. I would not be able to keep my old items running smoothly without them. Thanks -
months ago by Wayne
Problem fixed: Rebuilt carburetor & recoil starter. Replace fuel pump & filter unit. Replaced throttle cam.
Accomplished all necessary repairs using replacement parts ordered from Crowley Marine. I have been using this wonderful ole trolling motor for over 4
8 years now. It has done me no wrong. The last fishing trip it began to act up. I was on a 2 week fishing trip to Montana so a little JB weld got me through the trip. It was time to finally do a little repair work on the old gal. I rebuilt the carburetor and the recoil starter spring and upper unit. The fuel pump was leaking- JB Weld closed it up until I could replace with a new unit. The throttle cam was worn to the point it wasn’t allowing full throttle. A new cam fixed the problem. All parts were ordered from Crowley Marine. Getting old replacement parts is becoming harder and harder to find. Crowley Marine really helps in locating necessary replacement components.

Flat $3.95 Shipping on ALL parts orders

We offer shipping flat $3.95 shipping on ALL parts orders. (Complete Engines, Lower Units and Sterndrives excluded). In addition orders over $89 have reduced cost express shipping available in checkout.

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